Privacy Policy

Last updated: February 21, 2026

Zyntex ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zyntex mobile application and website.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, username, and password when you register.
• Identity Verification (KYC): Full name, phone number, date of birth, country, city, address, and postal code for account verification.
• Usage Data: Mining activity, task completion, referral activity, and interaction patterns within the app.
• Device Information: Device type, operating system, app version, and unique device identifiers.
• Financial Data: Wallet addresses and transaction history related to ZYM tokens.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your Zyntex account.
• Process ZYM mining rewards and transactions.
• Verify your identity and comply with KYC/AML regulations.
• Send you important account notifications and updates.
• Improve our platform, features, and user experience.
• Prevent fraud and ensure platform security.
• Comply with applicable laws and regulations.

3. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third-party services that help us operate (e.g., Google Firebase, Google AdMob, EmailJS) under strict data processing agreements.
• Legal Compliance: When required by law, court order, or regulatory authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

4. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), Firebase Security Rules, hashed passwords, and OTP-based email verification to protect your information. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us, subject to regulatory retention requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Data portability (receiving your data in a structured format).

7. Cookies

Our website uses essential cookies to function properly and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Advertising

We use Google AdMob to display advertisements in the App. AdMob may collect device advertising identifiers, IP address, and app usage data to serve personalized ads. You can opt out of personalized advertising through your device settings.

9. Children's Privacy

The Zyntex platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has created an account, we will promptly delete their information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through an in-app notification. Continued use of the platform after changes constitutes acceptance of the updated policy.